Metro users in Mexico City have recently expressed various complaints about the service on different lines. Some report that Line 3 towards Indios Verdes stops for 3 minutes at each station and even comes to a complete stop between stations. Others point out delays of up to 15 minutes during the journey, expressing their discomfort with the slowness of the service.
Complaints also include issues on Line A, where users have stated that trains take a long time to arrive and there is no information about possible incidents that may be affecting the service. Due to the high influx of passengers on Line 3, the Metro reports that they are sending empty units to the stations with the highest demand to address the situation.
Users of lines 2, 3, and A have been warned of possible waits of up to 15 minutes to board a train, which has caused frustration among passengers. On official social media, high traffic has been reported on various lines, with waiting times of around 6 minutes to board a train.
On the other hand, Line 4 of the Metro has been mentioned as the only one with a more peaceful situation, presenting waiting times of about 4 minutes. In relation to these criticisms, some users have also expressed their dissatisfaction with the operation of the Metro Collective Transportation System, mentioning specific issues at various stations.
Regarding an alternative to fulfill community service requirements imposed as part of sanctions in Mexico City, the shelter for dogs rescued from the Metro has become an option for those who need to perform such activities. Since December, 228 offenders have attended the Canine Transfer Center to carry out cleaning and walking tasks with the rescued dogs as part of restorative and constructive peace actions in the city.
Individuals interested in participating in these activities can visit the shelter from Monday to Friday at specific times. This initiative is part of coordinated actions by the Government of Mexico City, aimed at involving the community in activities that create a positive impact on society and promote peaceful coexistence.
