Since the service launch this Thursday, April 2, the Collective Transportation System (STC) Metro of Mexico City has presented complications on at least three lines, where users report delays, stopped trains, and saturated stations. Through social networks, passengers denounced that Line 12 operates with severe failures, pointing out that there are no trains available and that the platforms are completely full, even though it is not a school day for many students. “This is how things are on L12, no trains and the platforms are packed,” wrote a user, evidencing the level of saturation from the early hours of the day. Line 2 and 9 also present saturation. The situation is not exclusive to Line 12. On Line 2, users alerted about long waiting times and accumulation of people at stations, which complicates boarding the trains. “Line 2 is super stopped, there are a lot of people and they keep accumulating,” noted another passenger on social networks. In turn, Line 9 also records high attendance, particularly at stations like Puebla, where users asked the authorities to improve the frequency of train passage due to the large number of people. Metro CDMX responds: “circulation is being expedited”. Faced with the reports, the official Metro CDMX account reported that they are working to expedite the circulation of trains on the affected lines, especially on Lines 2, 9 and 12. In addition, the body made a call to users to allow the free closing of doors, to descend before entering the cars, and to use emergency levers only if necessary. Despite these warnings, citizen reports continue to point out delays and saturation, which reflects a complicated start of the day for thousands of capital residents who depend on the Metro to get around.
