This Wednesday, users of the Mexico City Metro system have expressed their discontent over waiting times and slowness on some lines. Some comments highlight situations such as: '8 minutes on Line 3 is an outrageous lie, they are taking around 20 minutes' and 'Line 3 is very very very slow, it stops at every station, it's not 8 minutes of waiting.' Another user mentioned: 'Not content with making a mess on Line A, now they don’t stop? It didn’t stop at Canal de San Juan.'
Regarding recommendations for users, it is advised to take precautions on lines 3 and 5, where wait times of 15 to 20 minutes are reported to board a train. On the official Metro social media, high traffic is reported on lines 1, 4, and 6, with an average waiting time of 6 minutes to board a train, while lines 2, 3, 5, 7, 8, 9, A, and 12 present maximum traffic, with an average waiting time of 8 minutes.
Some specific situations reported by users include a train stopped at the Tlatelolco station heading to Indios Verdes and a large number of people at Indios Verdes heading to Universidad, describing the service as 'terrible.' In light of this situation, the Mexico City Metro responded by mentioning the city’s preparation for the Day of the Dead and the need to reach destinations. It was mentioned that on Line 3, empty units are being sent to stations with higher demand.
Additionally, it was reported that a train was removed for inspection on Line 3, allowing users to disembark before entering. On the other hand, one user also reported issues on Line 5 heading towards the Politécnico.
