Vicente Mondaca, country manager of ComunidadFeliz, explains that many people give up on the process or even prefer to move rather than face discussions.
To avoid greater conflicts, technology offers alternatives for healthy coexistence. Platforms like ComunidadFeliz allow administrators to manage conflicts discreetly. Through its incident system, neighbors can submit complaints anonymously, specifying details such as the type of noise, the time, and documentary evidence.
"If you have ever lost sleep due to noise coming from the neighboring apartment and don't know how to explain the source of those sounds to your children, you are not alone," Mondaca states. This facilitates tracking without fear of retaliation.
Additionally, this tool allows validating that the administration has received the complaint and will address it, either through dialogue with the involved person or through penalties such as fines or warnings, as established in the coexistence regulations.
Administrators registered with Prosoc can impose economic penalties on those who create constant noise, allocating those funds to improvements in common areas or building security. If you are facing this situation, before resorting to legal measures, consider these technological options that can help regulate coexistence and improve the quality of life in your community.
In Mexico City, the Social Procuracy (Prosoc) allows filing a "condominium complaint" with evidence such as photos, videos, or testimonies, in addition to a letter describing the problem. However, this type of procedure can be lengthy and generate tensions among neighbors.
Although 'love noises' are not as common as loud music, they are a topic of controversy in neighborly coexistence. On the eve of Valentine's month, it is true that behind closed doors we are at home and passions can overflow, but what happens when the noise disturbs others?
To report a noisy neighbor in Mexico, each state has specific regulations for condominiums, whether in exclusive laws or within their Civil Codes, Urban Development Laws, or Construction Regulations.
