In Mexico City, reporting a water leak is a fundamental process to minimize the waste of this resource and ensure its prompt repair. When a leak is detected, certain steps must be followed to effectively inform the relevant authorities.
When contacting to report a leak, key details about the observed incident will be requested, such as the exact location, the type of problem, and contact information for follow-up. Subsequently, a specialized team will verify the provided information and, if necessary, will gather more details to ensure the accuracy of the report.
After verification, reports are classified according to the urgency and impact of the leak, prioritizing those situations that pose the greatest risk or water wastage. Once the information is organized, the case is assigned to the team responsible for repairing or resolving the issue, with constant monitoring of progress to ensure prompt attention.
Finally, once the problem is resolved, the citizen is notified about the implemented solution and the action taken, allowing for constant monitoring and precise identification of incidents. This efficient reporting protocol contributes to the swift resolution of water leaks in the city.
Recently, in the Tlalpan borough, a wall collapse was reported at the San Pedro Mártir sports complex, accompanied by a severe water leak. In light of this situation, residents are awaiting the arrival of the relevant authorities to receive the necessary support. The Secretary of Integrated Water Management has announced a review of the area to determine the required actions.
If you are in Mexico City and wish to report a water leak, it is important to call the number *426 to initiate the reporting process and contribute to the prompt resolution of this issue.
