The hotel sector has developed specific protocols to identify and address situations of virtual kidnappings, as victims are often isolating in hotel rooms. In León, with more than 200 extortion cases registered by the Public Security Secretariat, hoteliers have identified key warning signs.
Among these signs are the arrival of guests without prior reservations or luggage, lack of interest in hotel services, and anxiety shown when receiving calls or messages. Thanks to these alerts and implemented protocols, hoteliers have managed to thwart three cases of virtual kidnapping so far this year, according to Eduardo Bujaidar, president of the Mexican Association of Hotels and Motels of León.
Meanwhile, the Public Security Secretariat of León has rescued 60 kidnap victims before any deposits were made or damage to their property occurred. The crime of extortion has experienced an increase of 183.87% from January to September 2024, according to the Citizen Observatory of León, becoming the crime with the highest increase in the city.
Phone calls remain the most common method used by extortionists. In light of this alarming situation, the Mexican Association of Hotels and Motels of León has launched a continuous training program for its staff. The goal is to provide adequate attention during periods of high tourist occupancy to prevent the occurrence of these crimes. The increase in extortion crimes in the city of León has led hoteliers to take preventive measures.
