A woman had a confrontation with an Uber delivery driver during a delivery. The disagreement began when the woman claimed that the change given was incorrect, while the driver stated that he was only charging what the app indicated. The customer insisted on receiving her full change, threatening to call Uber and accuse the driver of overcharging.
In a video that went viral on social media, it is observed how the argument escalates when the woman demands a 20-peso bill, to which the driver responds that he does not have bills of that denomination. Finally, after an exchange of words, the driver gives the missing 10 pesos, while the woman threatens to report him in the app.
So far, Uber has not made any comment on the matter. This incident adds to other controversies between Uber users and operators, where the company has remained silent. Social media has spoken out about it, criticizing the user's attitude in this particular case.
Another similar incident occurred last January when a passenger threatened an Uber driver with accusing him of harassment. In that case, the company also did not issue any statement regarding it. The discussions between users and operators of transportation apps continue to generate online controversy.
