In Nuevo León, just like in the United States, many companies have adopted a concerning trend: dissatisfaction with the Human Resources area. A decade ago, Harvard Business Review pointed out that Human Resources was seen as the worst enemy of companies. Despite this warning, recent studies like Gartner's in 2022 reveal that only 14% of CEOs trust the effectiveness of Human Resources leaders to influence business decisions.
The lack of strategic positioning of Human Resources is reflected in its scarce presence on corporate boards. The urgent need to establish strategic alliances between Human Resources and senior management becomes imperative to align the area’s decisions with the company’s global strategy. Rogelio Segovia, an expert on the subject, advocates for a radical change in the function of Human Resources, challenging the status quo and reinventing its role in the organization.
The analysis highlights the urgency of rethinking and redesigning Human Resources as a more strategic area focused on business goals, in contrast to the current perception of a bureaucratic department centered on processes. Innovation in Human Resources, the adoption of new technologies, and cutting-edge approaches to optimize talent management and increase organizational effectiveness become fundamental pillars to ensure the relevance of Human Resources in the future of companies.
Amid economic turbulence and geopolitical changes, Human Resources departments face significant challenges, struggling to influence business decisions and the executive team. The increasing administrative pressure, the burnout of Human Resources leaders, and the decline in the relevance of diversity initiatives mark a challenging landscape for the area.
Despite efforts to change the perception and focus of Human Resources, the gap between this department and general management remains wide. The lack of business understanding, disconnection in the language used, and the scarce presence of former Human Resources directors promoted to general management positions in companies in Nuevo León reflect a persistent challenge for this area so vital for business success.
