Jessica Valdez's Leadership: Transforming Logistics and Equality in Mexico

Jessica Valdez, Commercial and Marketing Vice President of DHL Express in Mexico, is a prime example of leadership in the logistics industry. Her career began in operational commercial roles, and she has progressively moved towards strategic responsibilities, integrating diverse teams and turning differences into strength. One pivotal moment in her career came while leading a product relaunch, where she understood that leadership is not just about achieving goals but also about developing talent and aligning visions. Today, leading a team of over 200 people, she combines strategic market vision, customer orientation, analytical thinking, and the ability to connect global strategy with local reality. Under her leadership, Mexico has solidified its position as DHL Express's third most profitable market globally. Jessica emphasizes that her success is built on discipline, continuous learning, and a deep understanding of the business. She also highlights four key trends reshaping the sector: digitalization, the professionalization of SMEs, customer experience integration, and sustainability. A crucial aspect of her leadership is building a more equitable industry. Despite progress, Jessica notes that gaps still exist, especially at the highest levels. Thanks to DHL Express's policies aimed at developing female talent, women hold over 24% of positions, more than 30% of leadership roles, and nearly 50% of seats in the senior management team. For Jessica, diversity is not just an equity issue but a key factor in competitiveness. She urges women not to self-limit and to dare to take the next step. Her story confirms that female leadership is not only gaining ground but also transforming the industry.