Through an official statement, promoter Apodaca Group announced the definitive cancellation of the event, citing force majeure reasons related to public safety in the area. According to the document shared by the organizers, the concert had originally been authorized by CEPANAF (State Commission for Natural Parks and Wildlife). The refund process will be handled through the official e_ticket channels: Website: 'Help' section at www.eticket.mx. Direct contact: https://ayuda.eticket.com.mx/hc/esmx/requests/new. This cancellation adds to the challenges faced by various mass events in open areas of the State of Mexico due to the security situation in the entity. However, on March 27, the institution itself notified that it was not possible to maintain the permit. Why was it canceled? The state authority determined that the current conditions in the Temoayano region are not adequate to guarantee the integrity of attendees and the performance of the show, specifically pointing to a lack of public safety in the area. 'We deeply regret to announce the definitive cancellation of the event due to force majeure circumstances completely beyond the will of the company and the artist,' the producer stated in the communiqué. Refund information For those who already had their tickets, the organization confirmed that the money will be fully refunded, including service charges. The iconic Mexican rock band Caifanes will not perform at the Otomi Ceremonial Center on April 18.
