According to the travel insurance specialist in Mexico, the travel insurance industry is experiencing remarkable growth, with expectations of a 30% increase during the year 2024. This growth is largely due to greater awareness of the importance of having coverage that includes medical assistance, travel cancellations, lost luggage, and other unforeseen events that can affect travelers' experiences.
Insurance companies have responded to this trend by offering more personalized and accessible products, tailored to the specific needs of travelers. There has been an increase in the sale of travel insurance policies online, the management of claims through digital platforms, as well as customer service via chatbots and other technological tools.
The United States is one of the most popular destinations for Mexican travelers, and the high medical costs in the country have made travel insurance almost mandatory. Furthermore, after the pandemic, the international travel insurance market in Mexico has seen the incorporation of new companies alongside the already recognized ones, generating greater demand for insurance that covers medical expenses, accidents, and other unforeseen events during trips.
There is a heightened awareness of the importance of travel insurance, with a significant increase in the percentage of travelers who consider it essential to have medical coverage when planning their international stays, rising from 20% to 50%. Insurance companies have turned to digitization to offer a smoother experience to their customers, allowing for the comparison and contracting of policies in a more accessible way.
It is crucial to carefully review the general conditions of an insurance policy before contracting it, as well as to verify that the coverage meets the traveler's needs and the destination to be visited. It is recommended to compare prices and coverages before contracting a travel assistance plan, and in case of lost luggage, to follow the procedures established by the airline and retain all relevant documentation.
In the event of a lost luggage situation during a trip, it is important to remain calm, inform the airline as soon as possible, and follow the established protocols. If the luggage is not found after a certain period, a formal claim for loss or damage can be submitted following the airline's instructions. It is essential to keep the documents, describe the luggage in detail, and stay informed about the search process.
