Izzi Expands Customer Support Services

Izzi enhances customer support with new phone lines and in-person services across Mexico. Users can now receive technical assistance 24/7 and access various services more efficiently.


Izzi Expands Customer Support Services

The telecommunications company Izzi offers its users the possibility to receive technical support, make payments, and contract services in person at its service centers. To find the nearest branch, customers can use the store locator on the company's official website.

When contacting Izzi's customer service, it is recommended to have the account or contract number handy, clearly describe the problem, and conduct preliminary tests in case of internet or television failures. It is also important to take note of any reference numbers or folio numbers generated in case a report is created to follow up if necessary.

Izzi offers different customer support lines available 24 hours for technical support to provide efficient solutions and guarantee the best experience for its users. Having access to the company's phone numbers allows customers to receive timely assistance for billing inquiries, technical support, or service contracts.

Izzi is one of the most important companies in the telecommunications sector in Mexico, offering different phone lines for customer service. The general customer service number is 800 120 5000, available nationwide, and operates from Monday to Sunday from 8:00 AM to 8:00 PM.

Regarding Izzi's technical support, users can call the number 800 222 1234 at any time, 7 days a week, to receive specialized help with technical issues. To contract services or make modifications to existing packages, the phone number 800 120 4000 is available. Additionally, for business support, a specialized number is offered, 800 120 5000 (option 4).

In addition to telephone support, Izzi provides the option of contacting through an online chat on its official website. It is also present on social networks like Facebook and Twitter, where customers can make inquiries or report issues. For those who prefer in-person assistance, the company has physical branches in different cities across the country.