The Federal Consumer Protection Agency (Profeco) has addressed the confusion generated on social media regarding the restrictions on bringing food into theaters, clarifying that, legally, there is no rule preventing you from bringing your own food to the cinema. This clarification aims to protect consumers' rights and ensure that theaters do not impose rules that go against current legislation.
If a theater tries to prohibit the entrance of external food, it would be violating consumers' rights. The list of foods that can be consumed in theaters includes fast food, snacks, small portions of pizza, hot dogs, fries, chicken nuggets, chips, candies, popcorn, chocolates, gummies, cookies, beverages such as soft drinks, juices, bottled water, coffee or tea in thermal cups, as well as homemade food like sandwiches, chopped fruit, salads in airtight containers, individual portions of sushi, and drinkable yogurt.
In situations where the entrance of food is prohibited, Profeco recommends that consumers explain the law to the theater staff, request to speak with the manager to assert their rights as consumers, and if the refusal continues, file a complaint with Profeco to enforce their rights and comply with regulations. Federal law protects consumers in this regard, and theaters cannot restrict the access of food unless it poses a risk to safety or hygiene.
Profeco has clarified that, according to the Federal Consumer Law, there is no prohibition preventing consumers from bringing food purchased outside the theater. It is important to remember that theaters can only restrict those foods that pose a risk to the safety and hygiene of the place, so your snacks are welcome as long as they do not represent a danger.
In summary, Profeco protects consumers' rights in this aspect and seeks to prevent arbitrary rules in theaters that go against current legislation. If you have ever faced a prohibition on bringing your favorite snacks into a theater, remember that you are backed by the law and can enforce your rights as a consumer.
