El Buen Fin is approaching and with it the shopping season, with televisions being one of the most purchased products during this period. The Federal Consumer Prosecutor's Office (Profeco) has conducted analyses on LED screen models from 40 to 43 inches and from 49 to 55 inches, verifying attributes such as consumer information, audio and image quality.
According to the study by the National Consumer Protection Laboratory, the screens offered during El Buen Fin must have very good overall performance to enjoy HDTV signals and high-definition movies with quality. The most recent models allow for the reproduction of images in ultra-high definition (UHD or 4K), recommending buyers to inform themselves about the attributes before purchasing a television.
It is important to check that the televisions have all necessary accessories, consider the warranty extension, and follow the manufacturer's care recommendations to ensure the proper functioning and durability of the device.
Among the best-rated models are the Panasonic TC-50GX500X/Mexico/4K/50” and the Panasonic TC-55GX500X/Mexico/4K/55”, among others. Options with "acceptable" performance that meet the basic visualization needs of content are also mentioned.
Regarding audio, it is highlighted that most screens have acceptable audio performance, although limited by their slim design that does not allow for outstanding quality in this area.
Regarding televisions with voice recognition, models that include a microphone in the remote control to facilitate interaction with the device through voice commands are suggested. Televisions with USB 3.0 ports and MHL-type HDMI inputs for greater connectivity are also mentioned.
During El Buen Fin 2024, Profeco will provide support to consumers with a national operation during extended hours through the Consumer Phone (Telcon), offering information, advice, immediate conciliation, and complaint registration to ensure a satisfying and transparent shopping experience.
